Week 3 reading assignment: pp. 119 – 151 in On the Clock: What Low Wage Work Did

Week 3 reading assignment: pp. 119 – 151 in On the Clock: What Low Wage Work Did to Me and How it Drives America Insane by Emily Guendelsberger. To post your discussion assignment, click on “Reply” and paste what you have written into the text box. Do not attach a file.
Answer one of the following questions in at least 250 words. Use specific examples from the book to support and illustrate your answers: summarize, paraphrase, and directly quote. Follow MLA in-text citation rules (no Works Cited needed). Lastly, organize your answers into paragraphs that are clearly organized and fully developed.
Emily describes the work environment at Convergys as one where workers are closely monitored. Explain what they monitor and provide specific examples to illustrate your answer. What effect does this have on employees?
Technology is a major theme in the book. Describe how employers use technology in the workplace based on Emily’s experiences so far at Amazon and Convergys.
How do the people who have worked for Convergys describe the company? How do the trainer, Kimberly, and the managers describe what it’s like to work there?